{"id":32004,"date":"2022-03-17T10:22:08","date_gmt":"2022-03-17T10:22:08","guid":{"rendered":"https:\/\/www.digife.it\/?p=32004"},"modified":"2022-03-17T10:22:08","modified_gmt":"2022-03-17T10:22:08","slug":"the-new-trends-e-commerce-2022","status":"publish","type":"post","link":"https:\/\/www.digife.it\/en\/the-new-trends-e-commerce-2022\/","title":{"rendered":"The new e-commerce trends 2022"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Never before has there been such rapid and exponential growth in web commerce as in recent years and, according to experts&#039; estimates, this trend will only increase further.\u00a0<\/span><span style=\"font-weight: 400;\">It therefore becomes essential to stay updated on <\/span><b>new e-commerce trends 2022<\/b><span style=\"font-weight: 400;\"> to remain competitive on the market. Only by foreseeing the possible future scenarios, in fact, it is possible to study ad hoc strategies to intercept the tastes and needs of the potential customers of your e-commerce.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So let&#039;s see what the <\/span><b>new e-commerce trends 2022<\/b><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<h3><b>New e-commerce trends 2022<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">We have already had the opportunity to rattle off a large number of data showing how Italians, also due to the numerous lockdowns, increasingly rely on the web to make their purchases, especially through smartphones (visit the <\/span><a href=\"https:\/\/www.digife.it\/en\/news\/\"><span style=\"font-weight: 400;\">news section<\/span><\/a><span style=\"font-weight: 400;\"> of the site for dedicated articles).\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This is a relatively new slice of the market in Italy and as such presents numerous commercial possibilities that can also be exploited by small companies. Provided they are capable of<\/span><b> predict future trends<\/b><span style=\"font-weight: 400;\"> and intercept the tastes and needs of the millions of potential customers who surf the net every day.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In recent months we have published several articles that have analyzed many of the points that we will touch on below. With this article we aim to put the pieces together in order to provide a comprehensive overview of the <\/span><b>new e-commerce trends 2022<\/b><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<h3><b>Mobile shopping<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The first and most important thing to keep in mind concerns the transition from desktop to mobile. For some years now, users have preferred to browse through their smartphones and this trend is constantly growing numbers.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">According to <\/span><a href=\"https:\/\/www.salesforce.com\/it\/company\/news-press\/press-releases\/2021\/10\/211027\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Salesforce quarterly report<\/span><\/a><span style=\"font-weight: 400;\">, drawn up in 2021, mobile traffic has grown in just 3 months by 3%, going from 21% to 24%, while PC traffic has halved, reaching 20%, compared to 40% in the previous quarter.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In order to be considered competitive on the web in 2022, the<\/span><b> e-commerce<\/b><span style=\"font-weight: 400;\"> therefore they will have to have a site <\/span><a href=\"https:\/\/www.digife.it\/en\/responsive-website-thats-why-you-should\/\"><span style=\"font-weight: 400;\">responsive mobile<\/span><\/a><span style=\"font-weight: 400;\"> or one <\/span><a href=\"https:\/\/www.digife.it\/en\/pwa-progressive-web-app-the-website-becomes-an-app\/\"><span style=\"font-weight: 400;\">PWA<\/span><\/a><span style=\"font-weight: 400;\">. An e-commerce site that does not offer a good experience to a user who browses from a smartphone, risks seeing sales collapse.\u00a0<\/span><\/p>\n<h3><b>User first<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Much of the success of an e-commerce, in fact, depends on the user experience or <\/span><b>user experience<\/b><span style=\"font-weight: 400;\">. This depends primarily on the fact that Google &quot;rewards&quot; the sites that offer good <\/span><b>user experience<\/b><span style=\"font-weight: 400;\">, while it \u201chides\u201d those who don&#039;t. But the same users, in a world that offers infinite shopping possibilities such as the web, tend to prefer sites <\/span><b>e-commerce <\/b><span style=\"font-weight: 400;\">that meet their needs.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0The philosophy of the moderns <\/span><b>e-commerce<\/b><span style=\"font-weight: 400;\"> therefore places the user and his browsing experience at the center of attention. To find out how, read the <\/span><a href=\"https:\/\/www.digife.it\/en\/shopping-online-what-users-love-and-what-they-hate-about-your-e-commerce\/\"><span style=\"font-weight: 400;\">our article<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h3><b>Omnichannel<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The concept of user first is closely linked to that of <\/span><b>omnichannel<\/b><span style=\"font-weight: 400;\">. Manage your e-commerce with a multi-channel approach (which we have already discussed in <\/span><a href=\"https:\/\/www.digife.it\/en\/marketing-omnichannel-unique-experience\/\"><span style=\"font-weight: 400;\">this article)<\/span><\/a><span style=\"font-weight: 400;\"> will be one of the key points for 2022 to ensure an immersive and satisfying user experience.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">One of the aspects of the<\/span><b> online shopping<\/b><span style=\"font-weight: 400;\"> newer and at the same time more appreciated by users is the possibility to get in touch with the company through different channels, both online and offline. Scrolling through the shop and adding products to the cart from your PC, buying from your mobile phone and picking up the goods in the store will soon become normal.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Implement a strategy <\/span><b>omnichannel <\/b><span style=\"font-weight: 400;\">it is certainly the best way to increase and retain your customers.<\/span><\/p>\n<h3><b>Social commerce<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Remaining in the perspective of omnichannel, also i <\/span><b>social network <\/b><span style=\"font-weight: 400;\">have recently entered the world of e-commerce, through a phenomenon that takes the name of <\/span><b>social commerce<\/b><span style=\"font-weight: 400;\">. For a company, social networks can represent a showcase that becomes important to exploit.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In fact, more and more people are looking for products, discovering new brands and making their purchases directly through social media.\u00a0<\/span><\/p>\n<h3><b>New payment methods\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">A natural consequence of the increase in web purchases concerns the payment methods used. While cash payments are constantly decreasing, even for \u201clive\u201d transactions, payments with credit cards, Paypal, Satispay, etc., are growing and are accompanied by new payment methods.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The most recent innovations in this sense are represented by the installment payment applied to the web, the so-called <\/span><b>Buy Now Pay Later<\/b><span style=\"font-weight: 400;\">. It allows buyers to purchase products and services, pay them in convenient monthly installments, at zero interest.<\/span><\/p>\n<h3><b>New ways to shop online<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Finally, new and different ways of concluding purchases on the web are spreading. With the boom of <\/span><b>intelligent personal assistants<\/b><span style=\"font-weight: 400;\">, Such as <a href=\"https:\/\/developer.amazon.com\/it-IT\/alexa\" target=\"_blank\" rel=\"noopener\">Alexa<\/a>, and smart speakers, such as <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.google.android.apps.chromecast.app&amp;hl=it&amp;gl=US\" target=\"_blank\" rel=\"noopener\">Google Home<\/a>, the trend to make purchases through the <\/span><b>voice<\/b><span style=\"font-weight: 400;\">. Among the sectors most affected by this innovation are the catering, including home delivery services, technology and furniture.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Purchases that take advantage of systems are also increasingly popular <\/span><b>augmented and virtual reality<\/b><span style=\"font-weight: 400;\">. This technology becomes particularly useful to compensate for the lack of physicality of some types of e-commerce, such as clothing and accessories. A concrete example is technology <a href=\"https:\/\/it.wikipedia.org\/wiki\/Camerino_virtuale\" target=\"_blank\" rel=\"noopener\">Virtual Try On<\/a>, which is leveraged by companies such as Ray-Ban and L&#039;Oreal to allow their customers to try their products before buying them.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The latest news then concerns the <\/span><b>Livestream Shopping<\/b><span style=\"font-weight: 400;\">, or the possibility of making purchases during live streaming, often held in collaboration with influencers and streamers. By exploiting the notoriety and engagement that the latter are able to generate, many e-commerce companies have seen an increase not only in earnings, but also in brand awareness and the loyalty of their customers. <\/span><\/p>","protected":false},"excerpt":{"rendered":"<p>Never before has there been such a rapid and exponential growth in web commerce as in recent years and, according to expert estimates, this trend will do nothing else\u2026<\/p>","protected":false},"author":35,"featured_media":32005,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[130,59],"tags":[],"class_list":{"0":"post-32004","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-ecommerce","8":"category-notizie"},"_links":{"self":[{"href":"https:\/\/www.digife.it\/en\/wp-json\/wp\/v2\/posts\/32004","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.digife.it\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.digife.it\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.digife.it\/en\/wp-json\/wp\/v2\/users\/35"}],"replies":[{"embeddable":true,"href":"https:\/\/www.digife.it\/en\/wp-json\/wp\/v2\/comments?post=32004"}],"version-history":[{"count":0,"href":"https:\/\/www.digife.it\/en\/wp-json\/wp\/v2\/posts\/32004\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.digife.it\/en\/wp-json\/wp\/v2\/media\/32005"}],"wp:attachment":[{"href":"https:\/\/www.digife.it\/en\/wp-json\/wp\/v2\/media?parent=32004"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.digife.it\/en\/wp-json\/wp\/v2\/categories?post=32004"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.digife.it\/en\/wp-json\/wp\/v2\/tags?post=32004"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}